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FAQ for candidates

Nope! Simply apply for the job you want. But you can increase your chance of career success by registering on our site and applying with an online resume. Registered members can also receive job alerts.
It sure is! Just click on Register at the top of the page.
When applying for a job, you can simply attach your existing resume (e.g. as a pdf or Word document). However, you can also create an online resume on our site. Employers can view it and contact you, even when you’re not actively applying. This increases your chance of career success. Simply register or login to The Helpful Panda and go to Resumes > Add Resume. It only takes a minute!
You’ll receive confirmation from us if you’ve applied directly on our site. However, some jobs require you to apply on the employer’s site, in which case you won’t receive confirmation from us.
Even though we encourage employers to quickly get back to all candidates (even if they’re unsuccessful), each employer is different. They may only contact candidates who they wish to speak with further.
Try waiting a few minutes (it may not be sent instantly) and check your spam/junk mail. If that fails, please contact us with your first name, last name and email address.
Register or login to The Helpful Panda and go to Account > My Profile > Personal Details.
Please send us the details including a link to the ad you think is suspicious. We’ll look into it. Thanks for keeping our community safe!
Just let the employer know when/if they contact you.
By having an account on The Helpful Panda, you must receive all transactional emails. For example, we notify you when you’ve applied for a job directly on our site. If you don’t want to receive transactional emails, then you’ll need to delete your account entirely. If you want to unsubscribe from job alerts, login to The Helpful Panda and click on Jobs > Job Alerts. Simply delete the alert(s) you no longer want to receive. If you want to unsubscribe from The Helpful Panda newsletters, click on the unsubscribe link at the bottom of the email.
Just send us a note and include your first name, last name, email address and password. Once we’ve verified your details, we’ll confirm in writing that we’ve deleted your account. Please note that once your account is deleted, your data is gone forever. We can’t get it back.

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